Public Open House Etiquette by a Realtor!

June 24, 2011

by Christi Borden, Realtor

Who doesn’t love to visit an Open House? Come on, you know you do. Go ahead … admit it. You love to see the decorations, to peek inside your neighbor’s home (who never invited you over the entire time they lived there), to learn more about what homes are going for in your area, or to check it out before giving your Realtor a call.

Either way, there are a few bits of advice I can give while visiting a Public Open House.

1. Follow House Rules: Seller may wish for you to remove shoes prior to entering. This may be due to nasty weather, new flooring or a cultural preference. Just ask the Realtor or Host on duty if removing shoes is expected.

2. Monitor Your Kids: Homeowners really expect parents to stay with their children at all times and to make sure nothing is touched or damaged. I have seen many visitors arrive and while the parents are involved with viewing the home, their kids are all over the place – totally unsupervised. The Realtor or Host cannot be expected to babysit or to monitor visiting kids. Please, please keep them with you as the home could experience damage that you quite possibly could be held liable for.

3. Go Before You Arrive: I am often amazed at visitors asking to use the Seller’s bathroom. The Seller’s home is a private residence and as such, unless vacant and only with permission from the Realtor or Host on duty, should you assume that it is okay to use the facilities. Seller’s have prepared the home for viewing… not using.

4. Have a Realtor? Tell Us: You will be asked by the Realtor or Host on duty for your contact information. Sometimes our clients request this information, as they want to know who has visited their home. And many times, the Realtor on Duty would like to contact you to send you more information and to try to develop a future relationship with you. This is not a bad thing and can be very helpful for visitors that are not currently under a written representation agreement with another Realtor. But if you already have such a relationship with a Realtor, simply let us know who it is. We are happy to send them more information about the property you have visited. We all want to honor your relationship with your Realtor but cannot do so if we do not know about it. This is actually a Code of Ethics issue with the National Association of Realtors, which all Realtors must follow.

5. Tell Us What You Think: Don’t be shy… Are we priced right? Do we show well? Are you considering this home? If not, is there anything that our Sellers can do to make your short list? By providing such valuable feedback, you are helping us help our Seller know exactly what the public thinks about the home. And feel free to ask us questions. If we do not know the answer, we will do our best to find it. If answering your questions will help sell the property, we are more than happy to help.

As a Realtor, we love having you visit our Open Houses. In fact, that is why we give up our valuable family time on weekends… just for you. Help us make it pleasant for you and for our Sellers. Happy house hunting and support your local hardworking Realtor by visiting an Open House today!!!