Public Open House Etiquette by a Realtor!

June 24, 2011

by Christi Borden, Realtor

Who doesn’t love to visit an Open House? Come on, you know you do. Go ahead … admit it. You love to see the decorations, to peek inside your neighbor’s home (who never invited you over the entire time they lived there), to learn more about what homes are going for in your area, or to check it out before giving your Realtor a call.

Either way, there are a few bits of advice I can give while visiting a Public Open House.

1. Follow House Rules: Seller may wish for you to remove shoes prior to entering. This may be due to nasty weather, new flooring or a cultural preference. Just ask the Realtor or Host on duty if removing shoes is expected.

2. Monitor Your Kids: Homeowners really expect parents to stay with their children at all times and to make sure nothing is touched or damaged. I have seen many visitors arrive and while the parents are involved with viewing the home, their kids are all over the place – totally unsupervised. The Realtor or Host cannot be expected to babysit or to monitor visiting kids. Please, please keep them with you as the home could experience damage that you quite possibly could be held liable for.

3. Go Before You Arrive: I am often amazed at visitors asking to use the Seller’s bathroom. The Seller’s home is a private residence and as such, unless vacant and only with permission from the Realtor or Host on duty, should you assume that it is okay to use the facilities. Seller’s have prepared the home for viewing… not using.

4. Have a Realtor? Tell Us: You will be asked by the Realtor or Host on duty for your contact information. Sometimes our clients request this information, as they want to know who has visited their home. And many times, the Realtor on Duty would like to contact you to send you more information and to try to develop a future relationship with you. This is not a bad thing and can be very helpful for visitors that are not currently under a written representation agreement with another Realtor. But if you already have such a relationship with a Realtor, simply let us know who it is. We are happy to send them more information about the property you have visited. We all want to honor your relationship with your Realtor but cannot do so if we do not know about it. This is actually a Code of Ethics issue with the National Association of Realtors, which all Realtors must follow.

5. Tell Us What You Think: Don’t be shy… Are we priced right? Do we show well? Are you considering this home? If not, is there anything that our Sellers can do to make your short list? By providing such valuable feedback, you are helping us help our Seller know exactly what the public thinks about the home. And feel free to ask us questions. If we do not know the answer, we will do our best to find it. If answering your questions will help sell the property, we are more than happy to help.

As a Realtor, we love having you visit our Open Houses. In fact, that is why we give up our valuable family time on weekends… just for you. Help us make it pleasant for you and for our Sellers. Happy house hunting and support your local hardworking Realtor by visiting an Open House today!!!

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Why Volunteer for HAR/TAR/NAR!

February 15, 2011

While I do not exactly live and breathe real estate, you just might think I do by the amount of time I give it, both as a Realtor and as a volunteer. In fact, today I returned from our bi-annual governance meetings in Austin and I am first to admit that I am thoroughly “pooped”.

Why do I do it?  Why would I spend so much time away from my business and family on volunteer projects that at first glance do not make me money? I am often asked these questions and want to share my personal experience with you.

As a volunteer, you get to…:

  • Surround yourself with industry leaders and innovators, nationally recognized and gifted individuals known for their contributions to our industry. These are people usually who move in different circles than we do. In fact, you might rarely get to meet them, much less work with and learn from them without giving of yourself and your time to the things they love – the business of real estate.
  • Learn something new every single day. This is the best form of continuing education and is being taught by the true masters in our business.
  • Be “in-the-know” and at the forefront of industry trends and technology. Things change so fast with regard to contracts, marketing, social media, etc. that you may end up with a huge advantage over your competitors by leading the pack.
  • Network with like-minded professionals across the State and Nation, which could pay off in quality future referrals. I have been fortunate to receive referrals from many fellow Realtors with clients moving to or from my area of Katy, TX. And I also have a great resource to refer my clients when they move. A true win-win situation. 
  • Serve your fellow members, building good will and a strong reputation with your peers. Plus, it really does the heart good!
  • Make an impact on your industry. You might just be the next great innovator or “influencer” and your association and its members will benefit.
  • Enjoy your business more thoroughly through building life-long relationships. Some of my best friends are Realtors who work hard and play harder. This is a group that enjoys life and they never get upset if I have to text a client or take a call. They truly understand me and my life as a busy Realtor.

There are so many more reasons for you to step up to the plate. What is stopping you? Volunteer Today!