Hurricane Ike – Comcast to Give Credit for Disruption of Service

September 23, 2008

Comcast to give credits for Ike outages

Published from BizJournals: September 23, 2008

Comcast customers whose service was interrupted due to damage caused by Hurricane Ike will receive credits, the company said Tuesday.

Comcast customers whose service was interrupted due to damage caused by Hurricane Ike will receive credits, the company said Tuesday.

About 48 percent of customers are still without service, according to the cable company. Most of the remaining outages are due to the loss of electrical power at Comcast’s neighborhood nodes or severed lines, it said.

Comcast said 500 cable technicians from around the country have joined its 2,700 local employees to help restore service to customers in the Greater Texas Gulf Coast region.

To make sure they receive credit for interrupted service, Comcast customers should call 1-800-COMCAST or click on the Contact Us link on http://www.comcast.com/.

To continue reading, go to: http://houston.bizjournals.com/houston/stories/2008/09/22/daily16.html?b=1222142400^1704861&surround=etf